GDPR Compliance | Crownbot

Our Commitment to GDPR

Crownbot is committed to protecting your personal data and respecting your privacy rights under the General Data Protection Regulation (GDPR). We ensure that all personal data is processed lawfully, fairly, and transparently.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you have given explicit consent for specific purposes
Contract: When processing is necessary to fulfil our contractual obligations
Legitimate Interest: When we have a legitimate business interest
Legal Obligation: When required by law

Your GDPR Rights

Under GDPR, you have the following rights:

Right to Access: Request copies of your personal data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Request limitation of data processing
Right to Data Portability: Receive your data in a portable format
Right to Object: Object to certain types of processing
Rights Related to Automated Decision-Making: Not be subject to automated decisions

Data Protection Measures

We implement robust security measures including:

Encryption of data in transit and at rest
Regular security audits and assessments
Access controls and authentication protocols
Employee training on data protection
Data breach response procedures

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

International Data Transfers

When we transfer data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

Exercising Your Rights

To exercise any of your GDPR rights or if you have questions about our data practices, please contact us at hello@crownbot.uk

Supervisory Authority

You have the right to lodge a complaint with your local supervisory authority if you believe we have not complied with GDPR requirements.