Measured at Miners Arms, Birmingham · two venues · 624 hrs a year reclaimed · live in 11 days
We build the automation that does it, around how your business actually runs, not fitted to a template. Fixed price agreed before we start, and half of it is not due until the thing is live.
Built by Prakhar Dubey
8 years in enterprise AI at Cisco
Crownbot
Birmingham, United Kingdom
CrownbotBirmingham, UK
Every business here was already paying for this work. None of them had it on a line of the P&L.
Phone, email, the platform and the bar. Nothing tells the others what it promised, so somebody checks all four every day, and still rings a guest occasionally to apologise for a table that was sold twice.
Is it in stock, where is my order, can I return it. Asked in the middle of serving someone else, answered 45 minutes later, and unanswered entirely outside opening hours, which is when a good share of them arrive.
Chasing a proposal, rekeying a meeting into the CRM, arranging a call across four emails. It is invisible because it never shows up as a task; it just quietly takes the hours that could have been billed.
None of this appears as a cost. All of it is being paid.
Every client on this page agreed in writing to be named. The figures are theirs, measured after the system went live, not projections.
Staff spent half of every day answering the same questions about stock and delivery, and customers still waited up to 90 minutes for a reply.
Our team used to spend half the day answering repetitive stock and delivery queries. The WhatsApp engine now handles nearly 70% of customer chats automatically.
support workload cut
total annual impact
new revenue in 90 days
a year in avoided headcount
£81,200 measured across 3 engagements, and 1,560 hours a year reclaimed across the two that count them. We forecast your own numbers before writing a line of code.
We build for three kinds of business, which means we already know where the hours go in yours before the first call.
Streamline reservations and deliver exceptional guest experiences
Resolve support instantly and drive repeat purchases automatically
reclaimed a year
Put senior time back on chargeable work, not chasing and scheduling
Not one of these three? We have built for financial services too, and the underlying work is the same. Bring us the process and we will tell you honestly whether it is worth automating.
About three weeks for a typical build. Our fastest was 11 days; a multi-department system takes longer, and you will have the timeline in writing before you commit to it.
We map where the hours actually go and which of them are worth automating. You leave with a costed forecast and a recommended build whether or not you go ahead. That includes, sometimes, the recommendation not to.
45 minutes, and whoever knows how the work really happens.
We write down exactly what gets built, what it connects to, and what it will cost. One figure, agreed before anything starts. If we have misjudged the difficulty, that is our cost to carry.
Read it and say yes, no, or not that bit.
Built in your tools and your accounts, tested against your real data. You get something to look at partway through rather than a status update, but we do not need your team while it happens.
Nothing. We work in your tools, not your calendar.
It goes live, we watch it against real traffic, and we fix what the first fortnight reveals, because the first fortnight always reveals something. Support runs for 30 to 90 days depending on the build.
Use it, and tell us what it gets wrong.
These are the six objections that come up on almost every call. Answered here rather than saved for the call, because you should be able to rule us out without booking anything.
Half the fee is held until the system is live and doing what the scope said, so the risk of an unfinished build sits with us, not you. The scope and the price are both written down before anything starts. And if you want to test us on something smaller first, the £499 audit is designed for exactly that and is credited in full against a build.
You do not run it. After the first session (one hour, with whoever knows how the work actually happens) the build phase asks nothing of your team. We work in your tools rather than in your diary, and the next time you hear from us there is something to look at. The Miners Arms build was live in 11 days, and their operations manager was running two venues throughout.
That is the reason to build rather than to buy. Off-the-shelf tools fail on specific processes because they are designed for the average of a market; a bespoke build starts from how your business actually works, including the parts that only make sense to you. Specific is not the obstacle; undocumented is, and the first session exists to fix that.
Everything runs on Trigger.dev and n8n in your own accounts, not on infrastructure only we can see. Failures retry and then alert rather than dropping work silently, you get the documentation and the credentials, and any competent automation developer can pick it up. Support runs for 30 to 90 days depending on the build, with an optional care plan after that.
It has not in any build we have delivered. What it removes is the part of the day nobody was hired to do: copying bookings between systems, answering the same three questions, chasing an invoice for the fourth time. Our hospitality client reclaimed 624 hours a year and kept the same team; the manager just stopped spending twelve hours a week reconciling by hand.
Every figure on this site traces to one of four named engagements, and each of those clients agreed in writing to be named. The case studies show what was broken before, what was built, and the measured result, including the one that is not a UK business, which is labelled as such. Any number we cannot source, we do not publish.
Still not sure? That is what the call is for, and it is free.
A large consultancy quotes £50,000+ and six to eighteen months for comparable work. Every build is fixed-price, agreed in writing before we start.
You suspect there is time being wasted, but not where or how much.
Credited in full against any build you commission within 30 days.
One process, clearly defined, that is quietly eating a day a week.
Several processes that have to talk to each other, the usual case.
A system spanning departments, or one your business will run on.
Not a badge, not a promise of a feeling. Two terms, and what each one costs us if we get it wrong.
You get a written scope and a single figure before any work begins. If the build turns out to be harder than we judged, that is our problem and our cost: the number you agreed is the number you pay.
We absorb our own estimation errors, not you.
Fifty per cent to start the build and fifty per cent on delivery, once the system is live in your business and doing what the scope said it would. Not on handover of a document, and not on a milestone we mark ourselves.
Half our fee is at risk until the thing actually runs.
Prakhar Dubey
Founder, Crownbot · Birmingham, UK
Before founding Crownbot, Prakhar Dubey spent years at Cisco Systems delivering AI-assisted adoption frameworks across 10,000+ user enterprise environments in APAC and EMEA, supporting multi-million dollar UCaaS and CCaaS contract renewals.
That same enterprise precision, minus the six-figure consultancy fees and eighteen-month timelines, is what a Crownbot client gets. Bespoke systems, built in weeks, measured against your actual numbers.
"I have seen what AI can do at scale. The tools are accessible to every business now. What is missing is someone who knows how to deploy them properly."
Crownbot plugs into 55+ platforms. CRMs, calendars, messaging apps, databases, payment systems, and more.
Do not see your platform?
Pick a time that suits you. Forty-five minutes to work out where automation would actually pay off, and what it would cost to build.
You will speak to Prakhar, who builds these systems, not a salesperson. Choose a slot and the calendar invite arrives straight away.
Loading the calendar…
Open the scheduler in a new tab if it does not load here.
No commitment on this call. Fixed price agreed before we start. Half up front, half when it is live and working.
Your records stay in your own systems: your calendar, your CRM, your database. AI processes what passes through and retains nothing between requests, and everything runs on commercial API contracts where your data is never used to train public models.
Phone
+44 7443 880741