The manager reconciling four booking sources by hand, again.
AI agents that streamline reservations and elevate guest experiences
From booking management to personalised recommendations, automate front-of-house operations while your team focuses on hospitality.
The admin is not free. You are just not invoicing for it.
Phone, email, the platform and the bar. Nothing tells the others what it promised, so somebody checks all four every day — and still rings a guest occasionally to apologise for a table that was sold twice.
What we actually build for hospitality & restaurants
Specific jobs, not capabilities. If one of these is a fight you have had this month, it is the one to start with.
One booking queue
Phone, web, email and walk-in bookings resolved against a single calendar, so no two sources can promise the same table.
Double-booking prevention
Table writes are queued rather than raced, which makes a clash structurally impossible instead of merely unlikely.
Confirmations and reminders
Sent on a schedule in the guest's language, with a one-tap cancel that returns the table to availability immediately.
Multilingual guest replies
Opening hours, dietary questions, parking, set menus and events answered instantly, whatever language the guest asks in.
Daily covers summary
What is booked, what changed overnight, and what is still open tonight — in the manager's inbox before service.
Supplier invoice capture
Delivery notes and invoices read, matched against the order, and filed for the accountant without anyone typing them.
Miners Arms
Two venues, one manager, and a booking system charging £500 a month that still let tables double-book.
total annual impact
Read the full build"We cut our software bill by £500 a month immediately, but reclaiming 12 hours of manager time every week paid for the system five times over."
What changes
- Automated reservation management with real-time table optimisation
- 24/7 multilingual guest support across WhatsApp, web, and in-app
- Personalised menu recommendations based on guest preferences and history
- Reduce no-shows through intelligent reminders and optimise seat occupancy
- Seamless integration with your existing POS and reservation systems
Who it is for
- Fine Dining
- Manage complex reservations, special requests, wine pairings, and personalised dining experiences with sophisticated AI assistance.
- Fast Casual & QSR
- Handle high-volume orders, loyalty programs, location-based promotions, and delivery coordination efficiently.
- Restaurant Groups
- Centralise reservation management across multiple locations with brand-consistent guest experiences.
What hospitality & restaurants operators ask
The questions that come up in this sector and nowhere else.
What happens to bookings if the system goes down mid-service?
The calendar is the source of truth and it stays readable and editable by hand, so a venue can always take a booking the way it always has. Automations run on Trigger.dev, which retries failed work and reports what it could not complete rather than dropping it silently — nothing disappears, it queues.
Do we have to replace our booking or EPOS system?
No. Most builds sit on top of what a venue already runs. Our Birmingham pub group did retire a £500-a-month booking platform, but only because everything they used it for had been rebuilt — that was the outcome of the project, not a requirement to start it.
Will guests know they are talking to a machine?
They are told, because pretending otherwise costs more trust than it buys. What guests notice is the reply arriving in seconds at 11pm rather than the next morning, and anything the system cannot answer goes to a person with the conversation attached.
Related reading
The Financial ROI of AI Automation for UK SMBs
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Independent Hotel Owners: Cut Procurement Waste by 15% with Smart AI Automation
Discover how intelligent automation can streamline your hotel's purchasing, saving significant time and cutting hidden costs.
Other industries
Book a free strategy call
Pick a time that suits you. Forty-five minutes to work out where automation would actually pay off — and what it would cost to build.
Pick a time that suits you
You will speak to Prakhar, who builds these systems — not a salesperson. Choose a slot and the calendar invite arrives straight away.
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What happens on the call
- 45 minutes with Prakhar, our founder — not a salesperson.
- You leave with a costed ROI forecast and a recommended build.
- No commitment. If it would not pay for itself, we will say so.
No commitment on this call. Fixed price agreed before we start. Half up front, half when it is live and working.
Your records stay in your own systems — your calendar, your CRM, your database. AI processes what passes through and retains nothing between requests, and everything runs on commercial API contracts where your data is never used to train public models.
Phone
+44 7443 880741