AI automation for E-Commerce
AI agents that resolve support instantly and drive repeat purchases
Stop spending on human agents for repetitive queries. AI resolves 80% of support tickets autonomously and triggers upsell sequences that bring customers back.
Key benefits
- 80% of support queries resolved automatically without human involvement
- Order tracking, returns, and refund requests handled end-to-end by AI
- Personalised post-purchase upsell and cross-sell sequences
- Abandoned cart recovery via AI-powered email and WhatsApp follow-up
- Unified support across email, live chat, WhatsApp, and social DMs
What it does
Omnichannel Support
Handle customer queries across email, live chat, WhatsApp, and Instagram DMs from a single AI agent.
Returns & Refunds
Automate the full returns process — initiation, label generation, status updates, and resolution.
Upsell Sequences
Post-purchase AI sequences that recommend complementary products based on order history and behaviour.
Abandoned Cart Recovery
Automatically follow up on abandoned carts via email and WhatsApp with personalised incentives.
Review Generation
Trigger automated post-delivery review requests that boost your product ratings and social proof.
Order & Inventory Queries
Instantly answer questions about stock availability, shipping timelines, and order status 24/7.
Who it's for
DTC Brands
Automate post-purchase communications, loyalty sequences, and support to scale without growing headcount.
Marketplaces & Retailers
Handle high-volume support, returns, and vendor queries across multiple product categories.
Subscription Businesses
Manage churn prevention, billing queries, and upsell campaigns automatically at every renewal point.
Related reading
The Financial ROI of AI Automation for UK SMBs
See how UK SMEs turn AI automation into measurable ROI: 20-30% lower labour costs, hours saved weekly, and a four-step calculation to check your numbers.
How AI Automation Learns: Smarter UK Small Business Every Day
Discover how AI isn't just a static tool, but a dynamic partner that evolves with your business, continuously boosting efficiency and growth.
Contact Us
Tell us about your business and AI needs. Our team will review your information and reach out to discuss how we can help transform your operations.
What You Will Get
- No-cost discovery call
- Tailored efficiency blueprint
- Value forecast and implementation plan
Contact Information
Phone
+44(0) 7443880741
hello@crownbot.uk